Keybord

[Kstormo02]

Hwen my laptop have been on for a while it suddenly starts typing rrrrrrrrrrrrrrrrrrrrrrr<
And i cant get it to stop
I have to turn it off and let it cool down 

And hven the keyboard is in use is locked

So my computer becomes useless

So please help. 

[praveenbv]

Hi@Kstormo02, 

Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips! I understand that you need assistance with a keyboard on a notebook. I’ll be glad to assist you with this.

Let us initiate the keyboard test by following the below steps:

• Turn off the laptop.

• Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

• On the main menu, click Component Tests.

Figure : Selecting Component Tests from the main menu

• The Component Tests menu displays. Your Component Tests menu might be different, depending on the components installed on your computer.

Figure : Sample list of Component Tests

• Keyboard Test - The Keyboard test provides a quick interactive functional test of the keys on the keyboard. A keyboard is required for this test. To run the test, click Keyboard, and then click Run once.

  The Keyboard Test time is 3 minutes.

If the keyboard test runs and fails then you may reach out to our HP phone support team to explore the available service options for your laptop. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Kstormo02]

cant get in the same menu

 help

[praveenbv]

@Kstormo02,

The HP PC Hardware UEFI Diagnostics application is a comprehensive set of tests to help identify, isolate, and diagnose possible HP Personal Computer hardware issues. This tool runs outside of the Operating System, is easy to use, and in just a few simple steps can greatly assist in troubleshooting hardware problems quickly. download the link