• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP 14s-dq0000 Laptop PC (8RK31AV)
Linux

Hi everyone! I'm sure this is a total noob question, but... I need advice on finding keycap replacements for my hp 14s-dq0000 Laptop PC. I pulled one of the square number keys off because I had to clean the hinge under it, and the key broke. I'm not very into the whole hardware thing so I'm completely at a loss. I did find a seller on ebay (MintTech-UK for those interested) who's selling the keycaps I need, but the only ones they have with the right hinge shape and color is for an HP Envy 17-EA 15-BP (completely the wrong model), and the only one with the right hinge shape and computer model is the wrong color. Which one should I get? I couldn't find the measurements of keys for that model, and I'm not sure if they'd be the same as my own computer. Any help appreciated. Thank you!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.