LAN Cable cannot be removed from the LAN Port

[ManfredW]

Hello, 

I have a new Notebook HP ProBook 450 G7, an the first problem: 

I have connected the PC over a LAN Cable  with RJ45 Standard Connectors to my home network. 

But now, the connector of the LAN cable cannot be unlocked from the RJ45 port of the Laptop.  

The ProBook 450 G7 has with the cover in front of the RJ45 female connector a special construction. 

I don't want to damage my new PC. 

Does one have a similar experience  or an idee to remove the cable ???

[banhien]

@ManfredW 

It uses STANDARD mechanism. Please simply

(a) gently raise its "door" a bit higher,

(b) use your finger to press the lock/latch then remove it.

Regards.

[ManfredW · Accepted solution]

Hello Banhien,

thanks for the suggestion.

But I got with the help of small screwdriver and feeling.

But the problem of the construction  is, that the material of snaparm cannot jump over the frontdoor by removing the connector.  With the screwdriver you raise the door so the connector can be pulled. I think  the front door should be a litte smaller, so the snaparm can jump easier.

You need a good feeling not to destroy the door. It's a dangerous construction.

According my opinion your mechanical designers should check it against the mechanical definitions in the IEEE802.3 specification.

Kind regards

Manfred