LEAKING LIQUID!!!!!

[dannyk8r]

What is this leaking out of my Laptop??? This computer is not even a year old. **bleep**?

[Huffer]

Can we get a picture maybe? There is nothing liquid inside a laptop.

[dannyk8r]

I cleaned it up, but it was a clear liquid. Nothing spilled on it. it was being used 10 minutes before. Now, it's dead. no screen. Plenty of other HP user reports of this on the web. I bought it in April, but HP says the warranty was up on NOV. 22 2020.  That's less than a year! 

[Huffer]

Numerous reports of this so I am not going to be a denier, but have seen no good explanation what the liquid is or where it comes from. You can challenge a short warranty with proof of original purchase date. 

[dannyk8r]

*You can challenge a short warranty with proof of original purchase date* How do I do this?  There are no LIVE people to speak with.

I have no idea about where it comes from or why. But the computer is dead now, and that is sad. 

[Huffer]

You have the serial number. 

Solved: Warranty incorrect date - HP Support Community - 7164903

[dannyk8r]

Thanks for your help. I'm disputing the warranty. Hopefully, they will honor it. I'm pretty disappointed.  I bought an HP rather than an asus or acer and now I'm wondering, why?  If the build quality is such that it self destructs within a year, I could have bought any brand.  Just, disappointing.

[Huffer]

Here is something you don't know or understand. "Brands" are a smokescreen. Laptops sold in USA are all made at the same factories in the Far East using the same components made by the same suppliers. Any problem you have with an "HP" you could also have with any other brand. Particularly if you buy at the very bottom price point. 

[praveenbv]

Hi @dannyk8r

Welcome to the HP Support Community.  

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[praveenbv]

Hi @dannyk8r,

Welcome to the HP Support Community.  

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!