Lack of HP support

[Max3Aj]

That's fantastic news @Raufy, I'm so glad to hear you have a resolution. 

I am happy to be of assistance. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks for letting me know! And have an amazing day ahead! 

Regards, 

Max3Aj

[Raufy]

Hi Max - please help

I have sent the email below to my contact at HP:

"Hi Rabaa

I have been looking online and I think I have found specs on the laptop on the Ireland site (Omen 16-u1003sa). It is a good device, however I am not after a gaming device and need a multifunctional work machine. Via Gemini it says that this device is £2,450 including Vat.

I would like to ask if you would consider my replacement to be the:
HP ZBook Studio G11 16” WQUXGA DreamColor Mobile Workstation - Core™ Ultra 9 & NVIDIA® RTX™ 4070
This is on the UK webpage at £2,772.

Please can you contact me as a matter of urgency.

Thank you;
Rauf"

I am messaging you as when I send an email, it can take upto 5days before I get a reply?  Is there a precedent for the question I have asked and discretion from my contact to be able to take decision?  I have been told that my replacement device can take upto 22 days to be received but I cannot get communication to make a choice.  The laptop i have been offered is a good machine but I am not a gamer.  I need a very good multipurpose device.

Please advice as timing is really urgent for me.  Thank you;

Rauf