Lapton sudden shutdown at 65%

[nikhil36]

Laptop getting suddenly off at 65%.

On plugging the charger laptop battery percentage starts from 65%  and doesn't charge continuously .

It charge for a minute and then stop charging for another one minute ,in this way there is discontinuous charging.

I am facing these problem for a month.

In starting the battery percentage at which the laptop get suddenly shutdown was around 45% and after that these percentage value goes on increasing and now it getting shutdown at 65%.

If I will do nothing then in the future it will surely get suddenly shutdown at higher percentage than 65%.

[iomare]

Hi,

Can you provide the model number of your notebook. Here is how to find it

Model number

Most likely you will need to replace the battery.

You could also run battery checker here:

https://support.hp.com/us-en/document/c04700771

https://support.hp.com/us-en/topic/diagnostics?category=computing&issue=battery-adapter-issues

Let me know,

David

[nikhil36]

bs0xx

Is these a model number?

Product Number:2EY84PA#ACJ