• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-04-2021 02:59 PM - edited ‎07-04-2021 03:01 PM

HP Recommended
Product: 17-bs1xx
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy laptop that I purchased from Costco around 3-4 years ago. It has been getting very slow and I wanted to add an SSD to it and boot off of it.

 

I have a Corsair MP400 1 TB SSD that I installed in the M.2 slot but the SSD would not show up in Disk Management or in the BIOS. I've updated the BIOS. I've updated drivers and whatnot. I've looked at the laptop manual to try and find any information on it but I could not. I have read that some Costco laptops disable the M.2 slot. Could this be the case? Is there anything else I should try? If the SSD doesn't work for my laptop I can use it for my desktop but I would really like to upgrade the laptop as it is getting slow and I will need it for class. Thanks for your time.

 

EDIT: Forgot to mention, I've tested the SSD in my desktop already. It works great.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2021 03:38 PM

HP Recommended

@synthchris666 

 

On page 3 of the Manual which clearly says it supports M.2 SATA SSD drive therefore NVMe drives won't work

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-04-2021 03:38 PM

HP Recommended

@synthchris666 

 

On page 3 of the Manual which clearly says it supports M.2 SATA SSD drive therefore NVMe drives won't work

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-04-2021 03:40 PM

HP Recommended

Thank you! I will look into getting a SATA SSD

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.