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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop Battery Replacement

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11-17-2021 03:49 AM - last edited on 11-19-2021 02:06 PM by MarcusC
Hi, I have an issue with my notebook battery. My laptop is now completely relly on power as it's doesn't have the backup capability. I am looking for places/services in Norway where I can buy and replace my battery. It is mentioned that I purchased my laptop from another country and the warranty time is over.
Model: HP Pavilion Notebook15-cu0012tx
Product No: 4JG10PA
11-17-2021 01:36 PM
Hi @Shimul_BD
The HP Pavilion 15 notebook is such a vast category. It will help for you to supply the complete product number or the product name.
Take a look on the bottom for the info, or immediately after pressing the power button tap the F1 key.
That will invoke the system information window which has that requested information.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
11-18-2021
03:01 PM
- last edited on
11-18-2021
03:05 PM
by
BiancaS
Hi Erico, Thank You for your suggestions. Yes, I have included my Laptop model number as well as the product and serial number. Below, you'll find my device details as well.
Model: HP Pavilion Notebook15-cu0012tx
Product No: 4JG10PA
Serial number: [Personal Information Removed]
11-19-2021 10:29 AM - edited 11-19-2021 10:34 AM
Hi @Shimul_BD ,
Thanks. That really does help.
The OEM battery part number is L11119-855.
PartSurfer information for your HP notebook is at the hyperlink below for future reference.
https://partsurfer.hp.com/Search.aspx?searchText=4JG10PA
I did a search for online vendors. The most local to your country that I found are in Sweden.
https://www.google.com/search?client=firefox-b-1-d&q=HP+L11119-855+Norway
Here is an example
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"