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‎03-23-2025 01:01 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop 16-n0000 (5B1T6AV)
Operating System: Microsoft Windows 11

I am facing an issue with my Omen gaming laptop 16 battery, The PC drops charge quickly when the charger is unplugged but when I start to charge the laptop it quickly indicates the laptop is 100%. Can any one suggest me a solution for this.

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1 REPLY 1

‎03-23-2025 10:57 AM

HP Recommended

In the knowledge base article at the link below I described how to invoke the Battery Report utility and how to use it to understand the condition that the battery is in.

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...


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