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‎11-15-2024 02:40 PM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV)
Operating System: Microsoft Windows 11

I am experiencing an issue with my laptop's charging behavior when using a 65W Hypergan Oraimo charger, which supports devices with PD (Power Delivery) or Type-C protocols.

The charger works correctly when the laptop is switched off, but it stops charging as soon as the laptop is turned on. Strangely, a 33W Redmi charger charges the laptop without any issues, whether it’s on or off.

 

Details of my laptop:
Model: HP Pavilion x360 Convertible 14-dy0135nia 

 

Could you help identify the cause of this problem and provide a fix? Any guidance or troubleshooting steps would be greatly appreciated.

Thank you in advance for your support.

3 REPLIES 3

‎11-15-2024 04:18 PM

HP Recommended
@emmaxovic wrote:

Strangely, a 33W Redmi charger charges the laptop without any issues, whether it’s on or off.

@emmaxovic 

 

Not all chargers are the same. Sounds like the 65W charger is faulty.

 

Regards.

BH
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‎11-16-2024 12:35 AM

HP Recommended

There’s nothing wrong with the charger. The 65W HyperGan Oraimo charger works perfectly with my other devices, including power banks, headsets, phones, and even other laptops.

 

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‎11-16-2024 12:36 AM

HP Recommended

There’s nothing wrong with the charger. The 65W HyperGan Oraimo charger works perfectly with my other devices, including power banks, headsets, phones, and even other laptops.

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