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HP Recommended
HP Notebook - 17-bs011dx
Microsoft Windows 10 (64-bit)

I currently have the original 240GB HDD in a HP Notebook 17-bs011dx and I would like to upgrade to a 2 TB drive.  Is this possible and if yes, are there recommendations as to which device to buy.  Thanks in advance.

1 REPLY 1
HP Recommended

Hi:

 

The product specs for your notebook indicate that it came with a 1 TB 2.5" SATA mechanical hard drive.

 

Can you provide the model number of the 240 GB drive your notebook has installed?

 

It would be listed in the device manager under the Disk drives category.

 

HP Notebook - 17-bs011dx Product Specifications | HP® Customer Support

 

If you replaced the original drive with a 240 GB 2.5" SATA SSD, you should be able to replace that with a 2 TB 2.5" SATA SSD.

 

I recommend this one:

 

Amazon.com: Western Digital 2TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s,...

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure:

 

HP 17 Laptop PCHP 17g Laptop PCHP 17q Laptop PC Maintenance and Service Guide

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