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HP Recommended

I now have the problem with the system not recognizing the internal hard drive. 

What are my options for correcting this?

Also, where can I find the firmware updates for the drive or bios updates for the machine

 

 

Thanks

HP Recommended

I found the drivers but I need to make a USB that will flash the bios and the other drivers as well. The system these drivers are for doe snot recognize the Internal SSD and so an external USB drive must be used to flash.

How would I make one?

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