Laptop Give Me Electric Shocks

[MJBartist]

When my laptop is plugged in it give me electric shocks when I pick it up. My last laptop was an HP and it did the same thing.

Very disgusted with this type of product.

What do I do to stop it from doing this ?

[WyreNut]

Hello, and Welcome to the HP Support Community!

This is very troubling to me.  I've been an Electrician for over 30 years.  Having one laptop shock you is bad, but TWO?

Are you working on a metal table?  Any cuts in the power cords?  Is the shock just one tiny jolt, or a continuous electrical feed?   Just rubbing your feet on a carpet with low humidity can generate up to 30,000 volts!  (Little to no amperage though).

Does it happen at another location, or only at your home?  Have you had an Electrician check your power receptacle?  Sounds like you may have lost your neutral connection somewhere in your home...

WyreNut

[MJBartist]

Thanks for your reply Wryenut

I am not working on a metal table. The cord is 3 prong and in perfect condition. It is plugged into a 3 way outlet. The shock is a continuous feed. I don't take my laptop to other locations. Re my outlet, I have lived here for 11 years and have never experienced this with any other appliance. Only HP laptops. Given the large number of people that have posted this same problem I doubt that we all have "lost our neutral connection." Seems to me this is a design flaw in HP laptops

[ervinjason12]

Do your extensions have a ground wire in them (3 wires 2 for power 1 for ground)

I have to ask again as most laptops have a converter that takes your 120 and turns it into 24 volts dc. Does you AC 120 plug into the computer?

Next inspect the extension you could have a bare spot on one of the wires and it could be touching your case.

Next does your power company supply an actual ground or is the neutral also ground?

Check that the hot wire is always connected to the hot wire. (large plug/spade is common) If you connect the hot wire to the common side of the laptop you could put a potential on case. (most manufacturers would ensure isolation and use a 3 prong plug.) If laptop has a 3 prong plug then get an extension that uses the 3 prong.

It would be interesting if you could get a meter and measure the voltage, much easier to figure out where its coming from.

[MJBartist]

You obviously didn't read my reply to Wyrenut since I answered all your questions there