Laptop Has to be Tilted to Work

[Retiredmseop]

My Pavilion Laptop has to be held at a 45 degree angle so the hard drive will operate normally. The hdd has been tested and works fine, it is not the problem, Any ideas??

[WAWood · Accepted solution]

@Retiredmseop 

I had a new HP laptop a couple of years back that had the ability to automatically switch into tablet mode -- but you had to tilt the laptop at a 45 degree angle to get that to work.

When I check with HP about that, I was told there was an accelerometer inside the laptop that needed that amount of "attitude" adjustment in order to kick in.

I don't know how this would affect a hard drive, but it sounds suspicious to me.  Maybe there is a way to have that disconnected to fix this issue, but I would not know how to go about doing that.

You should contact HP about this and demand to speak to Tech Support to see if they can fix this.

USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp

[Retiredmseop]

Thanks for your suggestion, I did contact HP and they are going to replace my Motherboard since the first fix they did was not successful in correcting this problem. I have the Laptop back and so far so good. Initially they replaced the HDD saying that was the issue but I felt that was incorrect. I was sure my HDD was working properly. So now it is a matter of time to ensure that this new MB has fixed the issue. Thanks again.