Laptop Is Dead And Wont Charge Or Turn On

[Wickedd_Beatz]

Hey i need help, Ive changed the battery in my laptop with a new battery thinking it mightve been corrupt, and it worked, until that battery died. it wouldnt charge up. it only said “plugged in 0% remaining” then when i unplugged it died and never came back on. Anyway i can fix this? Or how can i ship this off to get it fixed?

[Raj_05]

Hi @Wickedd_Beatz,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're having trouble with your HP Pavilion Gaming - 15 laptop. Here are a few troubleshooting steps you can try to resolve the issue.

• Check the power adapter: Make sure the power adapter is plugged into a working power outlet and properly connected to the laptop. Try using a different power outlet or a different power adapter if possible.
• Examine the charging port: Inspect the charging port on the laptop for any visible damage or debris. If you notice any dirt or debris, gently clean the port using compressed air or a soft brush.
• Reset the laptop: Sometimes, a simple reset can fix minor issues. Disconnect the power adapter, remove the laptop's battery (if removable), and then press and hold the power button for about 15-20 seconds. Release the power button, reinsert the battery (if applicable), and connect the power adapter again. Attempt to power on the laptop.
• Test without the battery: If your laptop has a removable battery, try removing it and powering on the laptop with only the power adapter connected. If the laptop turns on without the battery, it might indicate a faulty battery that needs replacement.
• Check the battery indicator: Look for any LED indicators on the laptop that indicate the charging status. If there is no light or it's showing an error, it could indicate a battery or charging issue.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support