-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop Keyboard not working

Create an account on the HP Community to personalize your profile and ask a question
11-26-2020 07:23 PM - edited 11-27-2020 04:19 AM
Decided to use my laptop keyboard today (have previously used external keyboard) and alas it is not working 😞 Only thinking working is the keyboard mouse). We only use a soft micro-cloth to gently remove the dust. No chemicals etc.
Any idea what may have caused this and how to fix. (We have rebooted, run a system diagnosis etc)
Thanks
11-27-2020 04:14 AM - edited 11-27-2020 04:16 AM
Thank you for your response. Built in Keyboard is enabled. (I am also the only operator and therefore would have intentionally had to have turned it off) We are able to move the keyboard pointer and right/left click. Only changes in recent time was using a dry micro-cloth. (no liquids or cleaning solutions)
Is there anything else I can do to fix this..