• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ZBook 17 G2 Base Model Mobile Workstation
Microsoft Windows 10 (32-bit)

Hi Forum,

 

i have a very strange Problem. My Laptop Keyboard types random letters and strings on some keys, while with a plugged in Keyboard this does not happen.

 

This happens already in the UEFI test, no OS involved there... so it is Hardware, i thought.

I changed the Laptop Keyboard for a replacement one, but exact the same thing on the same keys is happening again....

 

i could not find anything about an error like this. can somebody help me?

 

greetings

alex

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.