Laptop Overheats

[Creedy31]

My laptop is less than two years old, hardly used but when I do use it, it overheats very quickly. It’s stored away in a bag & the vents are clear of dust. The system is fully updated & doesn’t have coolsense technology. What else could be the cause/solution?

Thanks. 

[A4Apollo]

Hi! @Creedy31,

Please share the product number of your PC to assist you better.

Are you running any high-end application or playing a graphic oriented game on the PC?

Generally, if your gaming or using any high-end application the PC will raise the temperature and if the vents are restricted that will increase the heat more. 

Try updating the BIOS and Intel Dynamic Platform and Thermal Framework Client Driver on the PC to the latest version and check if it helps.

Update the BIOS using this link. Click Here

Also, update the Intel Dynamic Platform and Thermal Framework Client Driver using this link. Click Here

Also, Try performing the following troubleshooting steps:
 
1 - Right-click on any open space on your computer's taskbar.
 
2 -Select "Task Manager" and press "Enter."
 
3 -Select "View" from the Taskbar Manager's pull-down menu. If more than one computer is connected to your network, notice the graphs for all CPUs. Select "One Graph Per CPU." This will help determine which computers are using more processing time.
 
4 -Go to the "Applications" tab. Because this tab shows open programs in real time, you will be able to see exactly when a program has been opened and closed at the time that it occurs. Identify and close selected programs by highlighting each one separately and clicking on "End Task" to free up processing time. (Important: Make sure all work is saved prior to closing any programs.)
 
5 -Go to the "Processes" tab and view them, but do not delete any of them unless absolutely necessary. All of the hidden system processes and programs are listed here. (Note: See Warnings section.)
 
6 -Set your computer's cooling fan to "Auto." Next, slide the Processing Speed scale to "3-4." Slide the Cooling Method scale to the middle of the range. These settings will slow down the CPU when needed
 

Also, Hit Win Key + R
Type in “Regedit” and then hit Enter.
Go to ‘HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management’
Find ‘ClearPageFileAtShutDown’ and change its value to 1
Restart the computer

Lastly, try running a system diagnostics test on your PC and check if the hardware components on the PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC. Click Here

Refer this article to know more information about overheating issues with the PC. Click Here

Hope to this answers your query!

Have a great day! 🙂

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