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HP 15.6 inch Laptop PC 15-d4000 (4C802AV)

Hello HP Community,

 

I recently purchased a power bank /for my laptop in anticipation of an overseas trip. Unfortunately no matter how I tried to get it to work the power bank refuses to charge my laptop. Testing on my Samsung shows that the power bank is functioning properly. I am curious as to whether or not there is something I am doing incorrectly or whether my specific laptop is not compatible with the power bank. 

 

For reference the power bank is this: https://www.amazon.com.au/INIU-25000mAh-Portable-Charging-3-Output/dp/B08VDJP7WN/ref=sr_1_6?keywords...

 

If anybody has a recommendation for a laptop power bank that will work with my laptop please let me know.

 

Cheers.

2 REPLIES 2
HP Recommended

Unfortunately, your laptop does not have a USB Type-C port that is capable of providing power to the laptop or charging the battery. That is also why it was not delivered with a power adapter that has a USB Type-C connection.

 

A laptop like my Spectre x360 13t-ap000 does have USB Type-C that capability.

It has 2x USB Type-C™ 3.1 Gen 2 (Thunderbolt™ 3, DP 1.2, PD 3.0, Data transfer, HP Sleep and Charge ports.

Those are the type of ports  you would need 

 

I am not aware of any mainstream HP laptop in the category yours is that has that capability. 



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HP Recommended

The Service Manual posted on the support page for your laptop model says the USB-C ports are data only which means the port cannot accept an incoming charge. Have you been able to charge the laptop using any USB-C charger? Was it delivered from the factory with a barrel type adapter? There are power banks that have the capability to use a barrel type charging cable to the laptop. 

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