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‎07-08-2021 06:54 PM

HP Recommended
Product: 15s-eq1000 Laptop PC (1E870AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi. I recently bought a HP laptop (15s-eq1000 Laptop PC (1E870AV) )Which came with 8 GB DDR4 2666Mhz ram and AMD Ryzen 5 4500U. I needed more RAM so I decided to look for a 16GB kit (2x8) with at least the same frequency that I had before. I looked it up in AMD's website for my processor and it is able to handle up to 3200Mhz, so that's what I got. I now have it installed and working well. However, it's only running at 2666Mhz. Any Idea why this is happening? I tried to look at the manual and I only found my laptop with an older gen Ryzen, which didn't support 3200Mhz. I also tried to fix it from the BIOS, but it didn't have advanced menu available.

Any help will be much appreciated. Thank you

Category:
1 REPLY 1

‎07-08-2021 11:02 PM - edited ‎07-08-2021 11:02 PM

HP Recommended
@NicolasEQ wrote:

... Which came with 8 GB DDR4 2666Mhz ram ...

@NicolasEQ 

 

You can install higher speed RAM but it will run at 2666MHz as from its specs.

 

Regards.

BH
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