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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebook Hardware and Upgrade Questions
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07-15-2019 02:54 PM
Thank you for posting your query on HP Community,
Did you make any hardware or software changes on the PC before the issue started?
This looks like a possible hardware failure. However, I would suggest you try these steps here:
Let's start off by performing a Hard reset on the notebook:
Before power resetting your computer, do the following:
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Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.
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Turn over the computer and look for a battery compartment door.
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If there is a battery compartment, use the steps in Reset a laptop with a removable battery.
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If there is no battery compartment, use the steps in Reset a laptop with a sealed or non-removable battery.
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You may refer to this support document for - HP PCs - Computer Does Not Start (Windows 10, 😎
Let me know if this helps!
Have a great day ahead!
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Jeet_Singh
I am an HP Employee