• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-17-2023 10:06 AM

HP Recommended
Product: HP Envy x360 COnvertible 15m-ee0xxx

I am a college student that is being supported by parents, and they bought me this laptop in 2020 when I was still a freshman in school because of all the google meets and online school at the time, and yesterday I opened my laptop and I heard a crack and when I checked the screen on the bottom left corner popped out and when I converted by laptop into a tablet it cracked even more and now I am unable to close my laptop because if i close it the screen will pop out even more, what am I able to do in this situation? I go back to school for college in less than a month, my warranty expired in 2021, i have not dropped my laptop once since the warranty ended, i do not want to pay a crazy amount of money for the repair since i do not work and my parents will not pay $200+ for repairs and do not want to get a new one since i got this almost 3 years ago???? It seems that is isn't the users fault since many have had this problem, and more of a manufacturer problem instead...          unnamed (4).jpg       unnamed (3).jpgunnamed (5).jpg

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.