• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-30-2017 03:54 AM

HP Recommended

So, I set the desired temperature to 60 and the warning at 80

 

speedfan.PNG

 

These are the temperatures I got while playing. Ignore the 127, thats always been there, and apparently it is normal. 

 

I played for maybe 5 more minutes after taking that picture, and the laptop shut down again. I checked to see if it was just sleeping, but it was not. 

 

I really don't feel that overheating is  the problem, since these temperatures are normal, and I have gotten higher temperatures while editing video. 

 

Could there be some other causes?

 

Thanks

Was this reply helpful? Yes No

‎06-30-2017 05:34 AM

HP Recommended

Hard to ignore the 127, but OK. Sudden shutdown can be a bad hard drive, bad memory or a bad motherboard. 

Was this reply helpful? Yes No

‎06-30-2017 05:41 AM

HP Recommended

That was quite helpful.

 

But on a serious note, could this have anything to do with a dual boot?

 

I don't think so, but do you?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->