Laptop Shuts Randomly without notifying

[shreymehul]

My laptop Shuts Randomly anywhere in between 40-70% charge.

I have tried updating BIOS, Calibrating battery, Uninstalling battery driver, Updating everything from HP SoftPaq Download Manger, updating Windows.

But non of them worked. Laptop still shuts directly without at warning even when charge is more than 40-70%. And it won't start back again until I plug in Adapter.

I have even tried HP hardy diagnosis and each test including battery is passed.

[praveen196]

@shreymehul Welcome to HP Community!

I understand that the Laptop Shuts Randomly without notifying.

You can open power options by clicking battery icon in your system tray bar (near clock) also

In Power Options Menu,click "Change Plan Settings".
Then, click "Change Advanced Power Settings"
There, first you have to first choose your active power option (High Performance,HP Recommended or Power Saver)

below that tab, find and expand the group "Battery" and you should choose what you wish to do when the battery reaches low/critical level and how you want to define the low and critical levels.
For example,if you don't like shutting down when the battery is low, you can choose either sleeping or hibernating and you can define your own limit of low and critical battery levels.

Keep us posted,

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