Laptop Temperature

[kolelvo2]

So. About two years ago now I got a HP laptop, last year I noticed that it handled near to no charge and wouldn’t stay fully charge for just under an hour. Which means it had to be pulled in all the time to even turn on. Now about a month ago I’ve noticed it getting extremely hot after 30 minutes of gaming on it, to the point it’s left small burn marks on my hands, the keys get hot and so does the entire keyboard area. I have it well ventilated and not blocking any fans it has, I’ve also cleaned dust from it and it still gets extremely hot. Is there a way I can fix this?

[VikramTheGreat]

Hi @kolelvo2,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for sharing all those details. It sounds like your HP laptop is experiencing two serious issues:

1. Battery Degradation

• If your laptop only works when plugged in and dies quickly, the battery is likely worn out or dead.
• Lithium-ion batteries degrade over time, especially with heat and heavy use.
   

✅ What You Can Do:

• Check battery health:
  • Press Win + X → Windows Terminal (Admin) → type: powercfg /batteryreport
  • This generates a report at: C:\Users\[YourName]\battery-report.html
• If the design capacity vs full charge capacity is very low, the battery needs replacement.

2. Overheating During Gaming

• If the laptop gets hot enough to burn your hands, that’s a critical thermal issue.
• Even with good ventilation and dust cleaning, this could be due to:
  • Thermal paste degradation
  • Fan failure or underperformance
  • Blocked internal heat pipes
  • High-performance apps running without thermal limits
     

✅ What You Can Do:

1. Check Internal Temps:
   • Use tools like HWMonitor or Core Temp to monitor CPU/GPU temps.
   • If temps exceed 90–95°C, it’s overheating.
      
2. Update BIOS and Drivers:
   • Go to your model’s support page on HP: 🔗 Official HP® Support
   • Update BIOS, chipset, and thermal management drivers.
      
3. Use HP Command Center (if available):
   • Set thermal profile to “Cool” or “Quiet” mode.
      
4. Undervolt or Limit CPU Boost (Advanced):
   • Use tools like ThrottleStop or Intel XTU to reduce heat output.
   • Only if you're comfortable with advanced settings.
      
5. Consider Reapplying Thermal Paste:
   • If the laptop is out of warranty, a technician can reapply thermal paste and clean internal fans more thoroughly.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support