• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-23-2023 12:17 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K0AV)
Operating System: Microsoft Windows 11

Hello, everyone. I'm currently experiencing an issue with my laptop. I've been using a wired mouse for an extended period and had disabled the laptop touchpad using the "fn + F11" key combination. However, today, when I attempted to use the touchpad again, it wasn't working, even though I had used the "fn + F11" key to enable it. I checked the Device Manager, but the touchpad isn't listed there. I also looked in the Windows settings, and it wasn't showing up there either. Furthermore, I checked in the BIOS diagnostics by pressing "Esc" followed by "F2" to access hardware and components, but the touchpad was not listed there either.

Screenshot 2023-10-23 111149.pngScreenshot 2023-10-23 111024.png

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.