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Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Microsoft Windows 11
Hello! I have an HP model 15-dy4013dx, and I want to upgrade the RAM and storage, but I don't know much about tech. One friend recommended these components, will they be compatible with my Laptop? ROM .- Crucial P310 1TB 2280 PCIe Gen4 3D NAND NVMe M.2 SSD – hasta 7.100 MB/s – Cambie hasta Gen4, con Acro RAM.- Crucial Memoria RAM de 32 GB (2 x 16 GB) DDR4 3200 MHz CL22 (o 2933 MHz o 2666 MHz) CT2K16G4SFRA32A Thanks!
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HP Recommended

Hi:

 

Most likely your PC's M.2 slot is only PCIe Gen 3.0.

 

The Crucial P310 will work fine but it will not run at its maximum advertised read/write speeds from the Gen 3 slot.

 

The Crucial memory kit should work fine.

 

HP only has the service manual for the original 15-dy0xxx model series and chapter 1 indicates the maximum memory was 2 x 8 GB.

 

Maintenance and Service Guide HP 15 Laptop PC

 

You can run this command to confirm how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

Here's the link to the service teardown video for the original model series:

 

Removing & replacing parts for HP 15-dy0000 Laptop PC | HP Computer Service

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