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‎11-14-2018 10:08 PM

HP Recommended
Product: Satellite A 505-S6880
Operating System: Microsoft Windows 10 (64-bit)

I accidently plugged my notebook into a power supply for my Samsung 20" monitor. When I turned on the notebook it started to powerup then just quit. Now it does not power up the hp power supply nor the battery. I have 19v dc to the motheboard. Any ideas what might have happened?

1 REPLY 1

‎11-14-2018 11:05 PM - edited ‎11-14-2018 11:06 PM

HP Recommended

 Satellite A505-S6880 is made  byToshiba. You would likely get better responses at their support site:

https://support.toshiba.com/support/modelHome?freeText=2439375

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