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‎02-22-2021 01:53 PM

HP Recommended
Product: Spectrex360

Hi, my laptop is a Spectre and due to overheating the base plate hap warped and is separating from the rest of the lap top. I would like to replace it and clean out any dust that has gotten in. The warranty has expired, and I just don't know what are the best and affordable options are.

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1 REPLY 1

‎02-25-2021 07:51 AM

HP Recommended

@Reece7268

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

This sounds like hardware related issue with the computer and in order to fix this issue,  your computer needs to be serviced.  
As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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