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Laptop battery blown fuse

HP Recommended
Microsoft Windows 10 (64-bit)

Hello, 

Few days ago my laptop battery reported blown fuse in battery. It was plugged in but not charging. Therefore I changed the battery. I thought it may be also a adapter issue so I changed the adapter also.

But after few days batteryfuse is blown again. What is the real problem behind it? Also one more thing when I turn on my laptop using adapter in this condition the performance goes down. Is there any other problem?

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Message 2 of 2
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@rik8 Welcome to HP Community!

 

I understand you are getting plugged in not charging error on your laptop.

 

Don't worry I'll to help you out.

 

Did you make any software or hardware changes on your laptop?

 

Have you tried charging your laptop using a different adapter?

 

Please provide the product number of your PC to assist you better.

 

As you mentioned you are getting error plugged in not charging on your PC.

 

Check if the pin inside the DC or charging port is bent or broken.

 

Please perform below-shown steps to resolve the issue:
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get reinstalled automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon

 

 

Also, Try performing a hard reset on your laptop and check if it helps.

 

Please Shutdown the Notebook
Please remove the Battery and unplug the Power Adapter
Press and Hold the Power Button for full 1 Minute
Go ahead and put back the Battery and connect the Power Adapter
Look for "Plugged In Charging" message on the Battery icon.

 

If the issue persists try updating BIOS and chipset drivers on your PC and check if it helps.

 

You can update the drivers on your PC using HP support assistant.

 

Refer this article to know more information about using HP support assistant.

 

Refer this article to further troubleshoot battery issues with your laptop.

 

If the issue still persists try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC.

 

If the hardware diagnostics test fails, Please contact HP support for service options.

 

Link to contact HP.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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