• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-25-2024 03:44 AM

HP Recommended
Product: HP ProBook 455 15.6 inch G9 Notebook PC (6H9A0AV)
Operating System: Microsoft Windows 11

Hi.
I use my Probook since September 2023
In February 2024 the battery of my laptop started to degrade and in couple of days the full charge capacity of the battery decreased from 51,646 to 0 mWh

 

Now the charge capacity has restored a little bit: 9mWh. At least it doesn't shut down just after I unplug the power.

 

I'm no stranger to the quirks of technology, having been a loyal user of Lenovo laptops for many years. But this recent development has me wondering: is this delightful escapade a charming feature of HP laptops, or might it be indicative of a slight oversight in manufacturing?

 

Best Regards,

Vasyl

Category:
1 REPLY 1

‎04-25-2024 03:54 AM

HP Recommended

Untitled.jpgUntitled2.jpg

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.