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‎12-27-2021 11:51 AM

HP Recommended
Product: Pavilion 15-cc623tx
Operating System: Microsoft Windows 10 (64-bit)

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Hello Everyone,

I replaced my battery at 3 days ago. After that I checked battery health and HP support assistant (software) told me to calibrate the battery using HP PC Hardware Diagnostics uefi. I calibrated the battery. And I charged it 12 hours a day as per the steps given by the assistant.. but this yellow light didn't turn to white light. What should I do now?

 

Note: The AC adapter is connected with the laptop on that picture.

Thank you in advance.

Category:
1 REPLY 1

‎12-30-2021 11:23 AM - edited ‎12-30-2021 11:23 AM

HP Recommended

HI@apurba_ac,

 

Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips!

 

Request you to follow the document :-HP Notebook PCs - Battery Indicator Light Turns On and Off While Battery is Charging

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

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