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Laptop battery draining very quickly

HP Envy x360 - HP aq292cl
  • The laptop battery is draining very quickly. It needs to be plugged into the electrical socket continuously in order to carry on with me work in laptop. The battery is showing an age of 725 days only. I am so surprised that battery got worn out within 2 years. Is there way I know whether the battery is in replacement warranty? Whole should I contact and what is the best resolution for it.
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Laptop battery draining very quickly

@rakp72a I've listed a series of steps that should help your cause in improving battery performance: 

  • Video about improving your notebook battery performance 

  • How long does a notebook battery last? 

  • Adjusting notebook battery power plans 

  • Factors that contribute to loss of notebook battery capacity 

  • Recommended notebook battery care practices 

  • Original battery charges slowly, replacement battery charges normally 

  • Special recommendations for embedded (not customer replaceable) notebook batteries 

  • Tips for conserving notebook battery power 

For more details, Click here

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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Laptop battery draining very quickly

The question was relating to an HP BATTERY warranty..

A battery should last longer than 2 years.. Mine is really bad and HP has not responded in a timely manner, regrading this.

Other manufactures have a one time replacement policy at this age.   Does HP.

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Laptop battery draining very quickly

Hi @Brlipner

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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