Laptop battery issue

[knikhil021]

I took laptop(HP Victus) in 2024 March now it is 2025 Aug got issue with battery 
battery cycles are 78 and capacity is maximum but when remove the power cable the laptop gets turned off immediately can we fix this ??

[Kuroi_Kenshi]

Hi @knikhil021,

Welcome to the HP Support Community!

Thanks for reaching out about your query regarding the battery issue with the HP Victus laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Battery Connection: Ensure the battery is properly connected. Sometimes reseating the battery can fix connection issues. This might involve removing the back cover of the laptop if the battery is not easily accessible.

Reset the System: Perform a hard reset. To do this, turn off the laptop, disconnect any peripherals, remove the power cable, and hold down the power button for about 15 seconds. Then reconnect everything and try again.

Update BIOS and Drivers: Make sure that the BIOS and all drivers are up to date. Visit the HP Support website for your model and download the latest versions.

Battery Health Check: Run a battery health check using HP Support Assistant. This tool will provide detailed information about the health of your battery and any issues that might need attention.

Test with Another Adapter: If possible, test your laptop with a different charger to rule out any issues with the power adapter.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[knikhil021]

I have tried all above nothing worked.