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Common problems for Battery
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HP Recommended

Hello! My battery died a few days ago (when I turn on laptop the battery is on 0% and won't charge, time and date takes time to update). I'm still using the laptop having it plugged in while working since it turns off immediately, I haven't tried to remove the battery. Please suggest what I can do in this scenario. 

Appreciate your valuable response.

Model: HP Elitebook x360 1030 G3 

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1 REPLY 1
HP Recommended

Check your Cycle Count on the battery - it is nearing the upper limit of 1000.

The batteries are lithium ion, and can be hazardous, so the charging circuit is quite sophisticated.

The batteries will expand in volume as they discharge, potentially damaging the notebook physically.

You can order aftermarket Chinese batteries, and these are generally good. 

After 3 years and the laptop is out of warranty, HP no longer keeps the batteries in inventory anyway, so this may be your only option.  If the official HP batteries are still available, then I'd get those, but if not, the Chinese ones work well.  The Chinese batteries do not have the same capacity as the original HP OEM batteries.

 

There is another possibility: the laptop charging circuit no longer delivers adequate voltage.   Typically, one of the charging MOSFETs fail, and are moderately easy to replace by a skilled computer repair shop.  They might have to scavenge the parts from another laptop, because the MOSFETs cannot always be re-ordered online.  A skilled technician can measure the charging voltage if the laptop is taken apart, and determine if it is the charging circuit, or just the battery.  You can't tell otherwise.

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