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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
For the best result only use batteries that have the HP part numbers below
Both batteries below are compatible with your laptop.
4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001
When you are searching online only use HP genuine 807957-001 battery or HP genuine 807956-001 807956-001 as the keywords.
I used the Maintenance & Service guide for your laptop's model series as my parts reference. (Chapter 3, page 35, item 21)
https://h10032.www1.hp.com/ctg/Manual/c06189775.pdf
"HS03 ,HS04" are generic part numbers, so they are not recommended if they do not also have the HP part number on the case.
Third party batteries usually work, but not always, so it is better to only buy the HP genuine part.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
For the best result only use batteries that have the HP part numbers below
Both batteries below are compatible with your laptop.
4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001
When you are searching online only use HP genuine 807957-001 battery or HP genuine 807956-001 807956-001 as the keywords.
I used the Maintenance & Service guide for your laptop's model series as my parts reference. (Chapter 3, page 35, item 21)
https://h10032.www1.hp.com/ctg/Manual/c06189775.pdf
"HS03 ,HS04" are generic part numbers, so they are not recommended if they do not also have the HP part number on the case.
Third party batteries usually work, but not always, so it is better to only buy the HP genuine part.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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