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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Laptop battery replacement
Create an account on the HP Community to personalize your profile and ask a question
06-27-2020 09:13 AM
What replacement battery do I need for my HP ENVY x360 -15m-cn0011dx ? Can I find on Amazon? Thanx
Solved! Go to Solution.
Accepted Solutions
06-27-2020 09:45 AM
First part of the answer
Description Spare part number
3-cell, 52-WHr, 4.55-AHr, Li-ion battery (includes cable) L09281-855
Parts, Replacement Procedure >> Page 29
PartSurfer might be able to tell you exactly which parts came with your computer.
- For best results, use the Serial Number for your search
- Reminder: Do NOT post private information (including serial number) here on the Community)
Open PartSurfer
- Select your Country
- Search for your computer / printer / device
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
Use your search engine to find the part number at your favorite online store.
Second part of the answer
Yes, if Amazon carries the part,
If you are happy with Amazon merchant policies, service, purchase information, return policy,
Shop at Amazon.
A quick check shows several well known merchants that carry this part - select according to your criteria (general policies, shipping, returns).
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
Answered? Click "Accept as Solution" to help others find it.
06-27-2020 09:45 AM
First part of the answer
Description Spare part number
3-cell, 52-WHr, 4.55-AHr, Li-ion battery (includes cable) L09281-855
Parts, Replacement Procedure >> Page 29
PartSurfer might be able to tell you exactly which parts came with your computer.
- For best results, use the Serial Number for your search
- Reminder: Do NOT post private information (including serial number) here on the Community)
Open PartSurfer
- Select your Country
- Search for your computer / printer / device
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
Parts marked as available for purchase might be available from: HP Parts Store
OR
Use your search engine to find the part number at your favorite online store.
Second part of the answer
Yes, if Amazon carries the part,
If you are happy with Amazon merchant policies, service, purchase information, return policy,
Shop at Amazon.
A quick check shows several well known merchants that carry this part - select according to your criteria (general policies, shipping, returns).
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
Answered? Click "Accept as Solution" to help others find it.
06-27-2020 10:06 AM
You are welcome.
Good Reference
HP Collection of “how-to” videos
- Use Categories and / or enter your request in the search bar to narrow the search.
Examples,
Select Category Computing and Mobile Devices > Battery and Power
Select Category Computing and Mobile Devices > Parts Replacement and Upgrades
Search for replace battery or replace battery x360
Select and watch your Video
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Didn't find what you were looking for? Ask the community