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HP Recommended
HP ENVY x360
Microsoft Windows 10 (64-bit)

What replacement battery do I need for my HP ENVY x360 -15m-cn0011dx ? Can I find on Amazon? Thanx

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Saltzy 

 

First part of the answer

Description                                                                                                    Spare part number
3-cell, 52-WHr, 4.55-AHr, Li-ion battery (includes cable)                   L09281-855

 

 

Service and Maintenance Guide

Parts, Replacement Procedure >> Page 29

 

PartSurfer might be able to tell you exactly which parts came with your computer.

  • For best results, use the Serial Number for your search
  • Reminder:  Do NOT post private information (including serial number) here on the Community)

 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

 

 

Second part of the answer

Yes, if Amazon carries the part,

If you are happy with Amazon merchant policies, service, purchase information, return policy,

Shop at Amazon.

 

A quick check shows several well known merchants that carry this part - select according to your criteria (general policies, shipping, returns). 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY x360 - 15m-cn0011dx

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

 

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Saltzy 

 

First part of the answer

Description                                                                                                    Spare part number
3-cell, 52-WHr, 4.55-AHr, Li-ion battery (includes cable)                   L09281-855

 

 

Service and Maintenance Guide

Parts, Replacement Procedure >> Page 29

 

PartSurfer might be able to tell you exactly which parts came with your computer.

  • For best results, use the Serial Number for your search
  • Reminder:  Do NOT post private information (including serial number) here on the Community)

 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

 

 

Second part of the answer

Yes, if Amazon carries the part,

If you are happy with Amazon merchant policies, service, purchase information, return policy,

Shop at Amazon.

 

A quick check shows several well known merchants that carry this part - select according to your criteria (general policies, shipping, returns). 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY x360 - 15m-cn0011dx

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

 

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

HP Recommended

Thank you Dragon-Fur for your quick response and most thorough answer.  You rock my friend!  Saltzy

HP Recommended

@Saltzy 

 

You are welcome.

 

Good Reference

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and / or enter your request in the search bar to narrow the search. 

Examples,

Select Category Computing and Mobile Devices > Battery and Power

Select Category Computing and Mobile Devices > Parts Replacement and Upgrades

Search for replace battery or replace battery x360

Select and watch your Video

 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.