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‎08-11-2025 07:52 PM - last edited on ‎08-13-2025 04:41 AM by Retired

HP Recommended
I need a battery for my HP laptop:

Product # 7ZD53UA
(edited)
Battery # L29184-005  (Model SU06XL)

I contacted all 4 of your HP authorized parts resellers for the above battery and only one, ExpressPoint Technology Services, had this battery.  I ordered the battery but it was defective and my laptop would not start with the battery, so I returned it.
Please let me know urgently how and where I can get a battery for my laptop.
Category:
2 REPLIES 2

‎08-13-2025 08:55 AM

HP Recommended

Hi @vineet777,

Welcome to the HP Support Community.
 

Thank you for posting your query and sharing your PC details. I understand you are looking for a replacement battery for your device,

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

VikramTheGreat

HP Support

I'm an HP Employee.


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‎08-13-2025 05:40 PM

HP Recommended

Hi,

 

I don't see the blue envelope icon to initiate a private chat.

 

Vineet

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