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‎08-07-2019 03:31 AM

HP Recommended
Product: hp 15-da1023no
Operating System: Microsoft Windows 10 (64-bit)

My hp da1023no was bought two days ago.

it doesn't have a detachable battery.

Today I tried to boot into the bios to disable the fn key to use the f keys-thing. I shut down my pc, tried to boot into bios, but now the fan keeps running and nothing is going on on the screen. I have tried pressing the power button for up to 60 seconds yet nothing is happening.

I'm currently waiting on the battery to run out since I don't know how to open my laptop because I couldn't find proper instructions. 

Should I take this back to the store tomorrow and ask for a new one or is there a solution?

9 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2019 05:57 AM

HP Recommended
Spoiler
the problem fixed itself. i just had to wait until the battery died

View solution in original post

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1 REPLY 1

‎08-07-2019 05:57 AM

HP Recommended
Spoiler
the problem fixed itself. i just had to wait until the battery died
Was this reply helpful? Yes No
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