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HP Laptop - 15s-du2002tu
Microsoft Windows 11

My hp laptop hinge and the body is broken. Two keys have scratches. I want to replace the body of my laptop but I need an original body which can have the serial number of my laptop written. I also want the two keys replaced if possible. Please help me find a hp authorised service center which provides these in kolkata.

Debarati
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @DebaratiSarkar,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Laptop being broken. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 


A_Gayathri
HP Support Community Administrator.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @DebaratiSarkar,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Laptop being broken. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 


A_Gayathri
HP Support Community Administrator.
HP Recommended

Is there any way to know if a service center is hp authorised ? For example, when I call it there's an hp sine with phone image. Or is there any other way to find out if it's authorised ?

 

Debarati
HP Recommended

Hi @DebaratiSarkar,

 

I see that you are looking for an authorised service center for HP.

 

I've sent you a private message with the instructions to find the authorised service center for your location. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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