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- HP Community
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- Notebook Hardware and Upgrade Questions
- Laptop charger causing power to trip.

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06-23-2023 09:29 AM
My laptop (HP victus 16) that I have had for about a year and have had no issue has recently been causing the power to trip when I try to charge it. I have tried multiple different outlets in different rooms and the same thing happens. The charger is 200W which I have heard is on the high side, could that be the problem? If so why is it only happening now after a year of regularly charging it? Any help at all is appreciated. Thanks.
FYI I use the 3 pin British style plug if that changes anything.
Charger specifications
Input 100v-240v 2.9A 50-60Hz
Output 19.5v 10.3A 200.0W
06-26-2023 08:53 AM
Welcome to the HP support community.
I understand that you are getting notebook charging issues, I am glad to assist you.
This seems to be a hardware issue and requires one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers
Sandytechy20
I am an HP Employee