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“I am using an HP Victus 16-e0162AX (Ryzen 5 5600H + RX5500M) with a 150W 19.5V 4.5mm Smart Pin charger. Can you please confirm if the 230W adapter (R-41012327) is fully compatible and safe to use with my laptop?”

1 REPLY 1
HP Recommended

Hi @4SC18AA,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

After reviewing the specifications for your model, I can confirm that your laptop is designed to work with 150W or 200W HP Smart AC adapters only.

The 230W adapter is not supported for this unit and is not recommended, as using a higher-wattage model outside the approved list may cause charging issues or potential hardware damage.

For your reference, please review the official HP power requirements for your laptop at the link provided earlier. This will guide you in choosing a compatible and safe charger for your device.

 

Link : https://h10032.www1.hp.com/ctg/Manual/c07595967.pdf 

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

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