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‎09-11-2023 10:33 PM - edited ‎09-12-2023 12:21 AM

HP Recommended
Product: HP Pavilion Gaming Laptop - 15-dk1064tx
Operating System: Microsoft Windows 11

when i try to charge my laptop the charger sparks and create smoke, it also leaves an electrical/battery smell. The smell does not originate from the laptop it originates from the charging cable. I'am using the 200watt charger from hp and this charger is seperated into 2 parts, the first part plugs into the wall and it's just a simple cable. The second part is the power brick and this part is also the one that connects to the laptop. The spark and smoke seems to originate from part 1, the electrical smell is also from part 1.

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1 REPLY 1

‎09-12-2023 09:46 AM

HP Recommended

fixed the problem, bought a new cable/part one and now my charger isn't smoking or sparking anymore

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