• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp pavilion x360 13-a000
Microsoft Windows 10 (64-bit)

I have an HP pavilion x360 13 laptop and my converter stopped working so where and how do I buy a new charger for it. Can I buy another brand charger on like ebay or amazon because I was looking at some chargers in the hp store and they're very expensive cause I am not in the US so the price double-digit I still don't know which charger to buy.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Sorry @Brian758 thats a China Knock-off.

 

Please purchase OEM AC adaptors. " Any AC that has the HP logo. "

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=741727-001+oem&_sacat=0&LH_TitleDesc=0&LH_PrefLoc=1&B...

 

REO

View solution in original post

5 REPLIES 5
HP Recommended

Welcome to the HP Support Community @Brian758

 

AC adapter:

 

65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) for use only on computer models equipped with an Intel processor   714657-001

 

45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm) for use on all computer models    741727-001

 

Do you have a Intel CPU ???

 

REO

HP Recommended

For one I have amd cpu so obviously the second one. Two what about this 

https://www.amazon.com/dp/B01666WG4Y/ref=pd_lpo_sbs_dp_ss_2?pf_rd_p=b4bbef4e-170e-463d-8538-7eff3394...

If not that one ^^^ where do I put the specs of that charger. On like amazon, hp store, or ebay.


@REO51ST wrote:

Welcome to the HP Support Community @Brian758

 

AC adapter:

 

65-W HP Smart adapter (non-PFC, EM, 3-wire, 4.5-mm) for use only on computer models equipped with an Intel processor   714657-001

 

45-W HP Smart adapter (non-PFC, RC, 3-wire, 4.5-mm) for use on all computer models    741727-001

 

Do you have a Intel CPU ???

 

REO


 

HP Recommended

Sorry @Brian758 thats a China Knock-off.

 

Please purchase OEM AC adaptors. " Any AC that has the HP logo. "

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=741727-001+oem&_sacat=0&LH_TitleDesc=0&LH_PrefLoc=1&B...

 

REO

HP Recommended

Thanks so much man. I thought I had to buy a very specific charger for my laptop I did not know it was like a range of compatible laptops for one charger. Thanks again, and it's pretty cheap to, hp has the things for like $70 usd.

HP Recommended

Your very welcome @Brian758

 

REO

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.