• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-16-2024 03:59 PM

HP Recommended

I bought my probook 6570b second hand about 6 months ago. I bought a new charger for it. About two months ago the charger just stopped working. It would light up for a second then turn off again. I bought a new charger and today the same thing happened. I haven't used the laptop in about a week and decided to do my school work today then this happened when I charged it. What is going on?? The chargers never fell or stayed plucked in overnight or what not. 

Category:
1 REPLY 1

‎09-16-2024 04:03 PM

HP Recommended

Unfortunately, you bought a second hand laptop that is more than ten years old.

 

Second hand laptops can come with issues.

 

It does not surprise me that there are probable hardware issues with it.

 

If I were you, I would not put more Rand into it.

 

I recommend that you source a replacement laptop that is somewhat newer.

 

I suggest replacing it with a laptop that is no older than five years and if possible, certified refurbished.

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.