Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-21-2022 09:20 PM

HP Recommended
Product: HP Notebook - 15-da0400tu
Operating System: Microsoft Windows 10 (64-bit)

While I am charging my laptop it stuck at certain percentage that is varying everytime (73-82)%. First time it stuck at 82% after that 79,74,76 like this. Yesterday I have updated BIOS to the latest version but still charge is stuck. If the charge is low that means below 70 i.e 30,40% I am charging it is charging but after 70% at certain percentage it stuck. Please provide me with the resolution.

Category:
1 person had the same question
3 REPLIES 3

‎08-22-2022 10:46 AM - edited ‎08-22-2022 10:48 AM

HP Recommended

Enter the BIOS to check for the presence of a Battery Care function.

 

My Spectre 13-ap000 series notebook has it and HP recommends to set it at 80%.

 

Your notebook may not have that BIOS function if it is a Pavilion or HP notebook model.

Some business models have the same function but it is called the Battery Health Manager and it can be set to a desired charge limit as well.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎08-22-2022 10:07 PM

HP Recommended

I have entered bios menu but advanced and power option is missing over there. My bios version is Insyde F.41.

Was this reply helpful? Yes No

‎08-23-2022 10:26 AM

HP Recommended

How about reading the article I wrote and then using the Battery Report utility as I have described. It will give valuable information about your notebook and its battery. 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Is-your-notebook-plugged-in-and-not-charging/...

 

How long have you been using the notebook?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.