Laptop charging when plug put at 95% but doesn't charge when battery = or > than 96%

[Ekramul]

My laptop is an Intel Pentium with 4gb ram, windows 10 home. I've had it for two years. I had an issue with the battery where it said '75%, not charging' and I replaced the battery with a new one and it was working fine until now. A few days ago, it showed the error '96%, not charging'. I tried uninstalling the battery at device manager and tried calibrating it also. I found out that if I let the battery go until 95% and then charge it, the laptop charges till 100% but if I try to charge it when the battery is more than 95%, then the error pops up and the laptop doesn't charge. Ive also done pressing the power buttom for a minute and all. Why does this happen

[ub6424]

Hello @Ekramul 

Sorry to hear that you are having problems ... I would like to help you.

Take time and do the following trick ...

(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

(2) Shutdown notebook

(3) Disconnect charger, press and hold power button for 30 seconds.

(4) Enter BIOS

- Turn off the computer and wait five seconds

- Turn on the computer, and then immediately press the [ESC] key repeatedly until the Startup Menu opens

- Press [F10] to open the BIOS Setup Utility or [F2] to open HP Diagnostics

===>>> Let it stay there or run HP Diagnostic Test loops to drain battery

===>>> Don't start windows operating system !

===>>> Don't connect charger !

===>>> Wait until notebook is switching off automatically !

Note: If you unexpectedly started Windows, you have to repeat (1) (2) (3)

(5) Plugin charger and wait until battery is fully charged 

===>>> Don't start windows operating system !

===>>> Check charging led !

(6) If you do have no charging led, wait at least 2 hours ...

(7) Start notebook and log in to windows. Now windows acpi battery device and battery management system are synchronized. windows <battery status> should show 98-100% battery level.

(8) If battery level is too low and it's loosing capacity too fast, it has to be replaced !

(9) Please report your results