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‎08-19-2020 06:46 AM

HP Recommended
Product: Hp Envy x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

Hello, I accidentally dropped my laptop and now it has a dent and small opening on it. I understand that HP's warranty does not cover accidental damage thus would like to ask if HP stores provide services such as changing the chassis of my laptop?

 

Laptop: HP Envy x360 convertible

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2020 02:54 PM

HP Recommended

@Carensss

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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1 REPLY 1

‎08-21-2020 02:54 PM

HP Recommended

@Carensss

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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