Laptop does not charge when connected to power. Charging light goes off after a while.

[AlphaEagleTom]

HP Spectre x360 Convertible 13-aw2036na (346G6EA).  The battery fails to charge. Charging indicator goes on and then off. This keeps happening when I remove charger and insert again in the port. Battery is almost drained now

[Irfan_06 · Accepted solution]

Hi @AlphaEagleTom,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I understand you're experiencing an issue with your Laptop battery that is not charging.

I apologize for any inconvenience this may have caused, I'm here to help you today.

Here are a few troubleshooting steps you can try:

Inspect the Charger and Cable: Check for any visible damage to the charger, cable, or connectors. Look for frayed wires or bent connectors, as these can cause intermittent connections.

Test the Power Outlet: Plug the charger into a different power outlet to rule out issues with the outlet itself.

Check the Charging Port: Inspect the charging port on your laptop for any debris or damage. Sometimes dust or lint can prevent a proper connection.

Try a Different Charger: If you have access to another compatible charger, try using it to see if the problem persists.

Test the battery: Refer to the steps on this link to test the battery to check if there is any issue with the battery.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[AlphaEagleTom]

Thanks for the suggestions. I tried a different charger and problem was resolved. So I bought a new charger and my Laptop is fine now.