Laptop does not detect external HP camera or HP Streaming Light after 24H2 installation

[Tristan71]

Hi. I've just installed Windows 11 update 24H2 and my laptop won't detect external camera (Logitech C922 Pro Stream) or external Streaming Light (Logitech Litra Glow LED Luz Streaming Premium con TrueSoft).

Any suggestions? 
I really do not want to have to roll back to 23H2 every few weeks!
Thanks in advance!

 

[zoey7886]

@Tristan71, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Support Assistant to Update Drivers and Software! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Launch HP Support Assistant:

• Search for HP Support Assistant in the Start Menu.
• Alternatively, you can launch it from the taskbar if it is pinned there.

Check for Updates:

• Open HP Support Assistant.
• Select your device from the "My Device" tab.
• Click "Check for updates and messages."
• HP Support Assistant will check for available updates and install any necessary drivers or software updates.

Device Manager:

• You can also use Device Manager to troubleshoot driver updates manually.
• Right-click on the Start Menu and select Device Manager.
• Locate your external devices under the appropriate category, right-click, and select "Update driver."  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,